Managed IT Services That Grow with You

More than support, it’s the relationship that makes IT work.

We Exist to Make You Look Good

The role technology plays in your success cannot be understated. Even the smallest of networks needs some level of IT support — it’s an essential function. However, for a variety of reasons, IT support and customer service isn’t always easy to attain. That’s why we offer comprehensive managed IT services.

At UDI, we exist to offer the vital services to not only keep business data safe but also growing. We have made it our mission to deliver managed IT services that support your operations so you can look good to your employees and customers. If you find your company consumed by IT problems, be it small troubleshooting errors or massive drops in performance, it’s worth talking to us.

We serve our clients with an approach that is:

Responsive: A quality IT Partner will provide critical support promptly and with a caring approach. The faster, the better.

Consultative: IT is not just about closing tickets. We strive to defy the perception of the stiff, closeted, IT person. When we hire technicians for our team, we look for individuals who stand out from the crowd.

Security-focused: An IT Partner handling any kind of information must have robust security measures and responses to combat data loss.

Flexible: We are sincerely invested in the success of your business. We seek to make connections and relationships with your staff so they feel we are a part of your team.

Transparent: Many organizations and IT professionals believe that the world revolves around IT and that business is at its mercy. We believe that the opposite is true. IT exists only because of business. IT is here to serve as a tool for business.

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An Entire IT Team At Your Side

We align technology with business goals, while reducing IT risks that prevent progress. The technology services your company depends on shouldn’t cause you stress or worry. We also believe that bringing a personal, human touch to IT is the best way to solve computer problems and provide quality service.

All of our clients enjoy an executive-level technical consulting service offering to help their technology run efficiently and worry-free.

With UDI as your IT Partner, you’re adding a driven team to your organization.

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SmartCARE Elite:

Management for your entire IT infrastructure. Our goal is to know your organization inside and out. This duty enables us to serve as your technology partner, with a focus on providing solutions to your business challenges.

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SmartCARE Pro:

Monitoring and management that helps organizations of all sizes quickly pinpoint issues within their server environments by proactively monitoring both physical and virtual servers, as well as the operating systems, applications, and data running on the hardware platforms.

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SmartCARE Remote:

Offsite monitoring and management for your systems benefit you with minimal disruption to your employees. This service includes unlimited help desk support. We act upon any changes, updates or announcements in the IT industry that could impact your business.

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SmartCARE Network Management:

Operate on a stronger and more dependable connection for your devices. Your network will be cared for, even during off-hours. This effort helps your staff perform their daily tasks more efficiently and effectively, increasing their overall productivity.

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Backup & Recovery Management:

Enjoy dependable and secure access to your vital data and documents. Ensure you’re investing in your data’s longevity with this proactive backup management. It monitors potential threats to your data, calculates the impact of data loss and provides access to online backups.

Managed Security

With trained security experts and advanced technology working together, the latest threats are detected, prevented, and remediated from your network. Allowing enterprise level security on a small business budget.

Years in Business

Projects Delivered

End-Point Managed

Network Devices Managed

%

Customer Satisfaction Rating

Tickets Closed & Counting

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Cybersecurity Services

It’s not a matter of if, but when your business will face a cyberattack. We can protect your vital data.

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IT Consulting & Strategy

Bring the experts on board and remove complexity from your technology. Our professional team is here to help.

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