504-934-7120

Managed Services

Let our team design the appropriate Managed Service plan to suit your specifications and enjoy the immediate benefits of 24/7 monitoring that will select and fix problems before they turn into crashes which can cause infrastructure downtime, loss of production and loss of revenue.

Our technical staff solutions allow you to respond rapidly to any demand on your office or IT resources and to maintain your competitive advantage with flexibility and without the burden of on-going recruiting. Our experienced and highly-certified engineers and service technicians can provide key skill sets that compliment your existing staff. In addition, we can help with short-term staff for specific projects that do not require long-term commitments to your budget.

Ultra Plan

I need supplemental help for my IT team
  • 24 x 7 x 365 Emergency After-Hour Support & Alert Response
  • Scheduled Strategy Review
  • Monthly Executive Reports
  • Backup Management
  • Dedicated Online Client Portal
  • Software Application Updates
  • Systems Documentation
  • Uptime Control and Monitoring
  • Systems Reporting & Trend Analysis
  • Hardware/Software Inventory Management
  • Dedicated Technical Advisor
  • License & Contract Support Management
  • Business Review and Planning Meetings
  • Semi-Annual Network Assessment
  • Business Review and Planning Meetings
  • Semi-Annual Network Assessments

Ultra Premium Plan

I need a complete IT department
  • 24 x 7 x 365 Emergency After-Hour Support & Alert Response
  • Scheduled Strategy Review
  • Monthly Executive Reports
  • Backup Management
  • Dedicated Online Client Portal
  • Software Application Updates
  • Systems Documentation
  • Uptime Control and Monitoring
  • Systems Reporting & Trend Analysis
  • Hardware/Software Inventory Management
  • Dedicated Technical Advisor
  • License & Contract Support Management
  • Business Review and Planning Meetings
  • Semi-Annual Network Assessment
  • Business Review and Planning Meetings
  • Semi-Annual Network Assessments
  • Desktop Optimization
  • Anti-Virus, Malware, Spyware Threat Management
  • Security Patch Management
  • Unlimited Help Desk Support
  • On-Site Support
  • Customized Web Content Filtering

Optional Services

I need to pick and choose the services that meet my business needs
  • ¬†Office 365

  • Hosted Exchange: Basic Cloud or Advanced
  • Cloud 2 Cloud¬†Backup
  • U-Synched Tool
  • Universal Voice Hosted VOIP
  • Universal Cloud
  • Virus/Malware Protection
  • Managed Firewall
  • Data Cloud Backup and Recovery Solutions
Free Network Assessment